Your email response to a woman who thinks she's right and you're wrong and doesn't want to listen to why she is mad for no reason over the other person forgetting and not realizing to do something m

Dear [Name], I'm sorry to hear that you feel upset about the situation. However, in order to understand the issue better, it would be helpful to know more about what specifically occurred. It seems that there may have been some miscommunication or assumptions made by both parties involved. It's important to approach the situation with an open mind and try to see things from the other person's perspective. Have you tried discussing the situation calmly and rationally with the other person to try and resolve things? I understand that it can be frustrating when you feel like you're in the right and the other person isn't listening. However, it's important to remember that everyone has their own perspective and feelings about a situation. It may be helpful to take a step back and try to view the situation objectively. If you would like to discuss this further or need any additional advice, please let me know. I am here to help. Best regards, [Your Name]