Ask AI: Write a letter to a resturaunt about the waitress dropping customers phone shattering it

Subject: Unfortunate Incident Resulting in Damage to Customer's Property Dear Sir/Madam, I hope this message finds you well. I want to express my sincerest appreciation for the services your restaurant consistently provides. Your commitment to quality food and exceptional service has always made dining an absolute pleasure at your establishment. However, unfortunately, during our recent visit on (insert date), an unfortunate incident occurred that had a significant impact on our overall experience. Our server, while appearing to do her best in what was clearly a very busy environment, accidentally knocked my companion's smartphone off the table. This resulted in the device falling and sustaining extensive damage to the point of complete shattering. This incident took both us and the waitress by surprise. While we wholly appreciate that accidents can and do happen, the consequence of this one was quite significant. Having one's personal property accidentally damaged at a restaurant isn't a situation anyone anticipates. We trust that this wasn't reflective of your esteemed establishment's caliber and hope that you can provide us with a resolution to this matter. My companion has had to bear the inconvenience and cost of replacing the damaged phone, which was an unforeseen expense. We believe it would be fair if you would consider the possibility of compensation, given that the damage occurred in your establishment and directly involved one of your employees. We would greatly appreciate it if you could consider covering the cost of repair or replacement. We understand that extraordinary incidents are not representative of your established service standards, and we value your commitment to customer satisfaction hence this communication. I have attached receipts and photos of the damaged phone for your viewing and evaluation. Thank you for taking the time to address this matter. We look forward to your response and to dining at your establishment in the future. Yours sincerely, [Your Name] [Your Contact Information]