Ask AI: Tell me about a time when you had to make a quick decision when you would have preferred to have more information. What was the outcome.

In my current job, I had to make a quick decision regarding a customer complaint. The customer was very vocal about their dissatisfaction and was escalating the situation. I had to make a call right away on whether or not to refund the customer's money or provide a discounted rate. After some quick deliberation, I decided to give the customer the discounted rate. This had the desired effect and the customer was satisfied, even though I didn't have all of the information I would have preferred. The outcome was a loyal, satisfied customer.