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Question: I need help. There is a social casino that says its free to play but i cannot play without money. It advertises fair and random gameplay but I was able to predict the outcomes. I don't win but i spend alot of money. There is false advertising and fraud. They tell me I am wrong. They refuse to answer my questions and obey the law. They dare me to sue them. I want my money back. What should I do?
I'm not a legal expert, but here are some general suggestions you might consider if you find yourself in this situation: 1. Gather evidence: Document your experiences with the social casino, including any false advertising, suspicious gameplay, and any conversations you've had with their representatives. Compile screenshots, emails, chat logs, etc. This could be useful if you decide to take further action. 2. Reach out to consumer protection agencies: Research and identify consumer protection agencies or regulatory bodies in your jurisdiction. File a complaint detailing your concerns and provide the evidence you've gathered. They might be able to assist you in getting a resolution or at least pointing you in the right direction. 3. Consult an attorney: If you're considering legal action, it would be wise to consult an attorney who specializes in consumer protection or gambling law. They can assess your case and advise you on the best course of action to take, as well as any potential risks involved in pursuing legal action. 4. Share your experience: You may also consider sharing your experience online, on review platforms, or with consumer groups to warn others about the social casino. This could help others avoid similar issues. 5. Implement self-protections: Regardless of the outcomes of your efforts, remember to be cautious in the future. Research online platforms before spending money and be aware of the potential risks involved in any form of online gambling. Please note that this advice is general in nature and for more specific help it would be best to consult a legal expert.
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