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Case Study: DLA2 is a large international firm that specializes in providing expert advice to clients in the technology industry. Recently, one of their senior consultants, John Smith, was asked to provide a consulting report to a client, Tech Company X, in the software space. John had worked closely with the CEO of Tech Company X for the past five years and had a very close relationship with him. He was aware that the CEO had a personal interest in the company and that the success of the company was essential for his own financial well-being. John accepted the consulting project and as part of the process, he interviewed several of Tech Company X's employees to gain a more nuanced understanding of the company. During the course of the interview, John discovered that some of the employees were being treated unfairly by the CEO and that some had been fired or demoted without any real explanation. John was faced with an ethical dilemma. Should he report the information he had discovered to the client or should he keep it to himself? On the one hand, he felt obligated to provide the client with accurate and complete information in order to produce the most useful and reliable consulting report. On the other hand, he was concerned that the client might use the information against the employees in some way. After careful deliberation, John decided to do the right thing and included the information in his consulting report. He was aware that by doing so, he was essentially risking his relationship with the CEO, but he felt he had no choice. In the end, the client accepted the report and took appropriate steps to address the issues raised. John’s ethical decision-making was praised and has since become a model case study of ethical decision-making.
Jan. 6, 2023, 12:53 a.m.
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