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Question: Can i have your reaction about this article https://www.rappler.com/business/bpi-customers-surprise-deduction-glitch-january-2022/ elaborate it more please
This is concerning news! The article discusses how Bank of the Philippine Islands had an apparent glitch that caused unauthorized deductions from customers’ accounts. This is extremely alarming and disconcerting for BPI customers, as it likely caused confusion and financial distress for many. Hopefully, BPI can investigate what happened and issue a clear explanation to their customers. More importantly, BPI should make sure they take measures to ensure this type of incident won't happen again.
Jan. 7, 2023, 2:54 a.m.
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