An example of a rejection word is "no."

In sales, certain words can indeed trigger fear or resistance in customers because they remind them of the typical sales process or create pressure. These "rejection words" can vary, but here are some common examples: - **Buy**: Directly implies a financial commitment which can scare off customers. - **Contract**: Suggests long-term commitment and legal obligations. - **Sell** or **Sale**: Directly indicates that you are trying to push your product on them. - **Sign**: Implies a legal agreement, which can feel binding and permanent. - **Deal**: Can create pressure as customers might feel they are being persuaded into something. - **Cost**: Directly brings up the topic of money, which can be a sensitive topic. Instead of using these words, it's better to focus on the benefits, features, and solutions your product or service provides. For example: - Instead of "buy," you could say "take advantage of." - Instead of "contract," you could use "agreement" or "plan." - Instead of "sell," you could say "introduce" or "share with you." - Instead of "sign," you could say "authorize" or "approve." - Instead of "deal," you could say "opportunity" or "offer." - Instead of "cost," you could use "investment" or "pricing." Being mindful of the language used in sales can help create a more comfortable and positive experience for potential customers.

"No" and "Unfortunately"